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DTSTART;TZID=America/Chicago:20211027T180000
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UID:7167-1635357600-1635364800@www.ncrpc.org
SUMMARY:Customer Service – The Key to Surviving Economic Downturns
DESCRIPTION:Without customers your business cannot survive. Use this training to turn your need for customers into your customer’s needs to generate profit for your business. LRS Consulting\, Inc. will teach you how to use your personal traits to keep customers satisfied both in person and virtually. Learn how to turn complaints into golden opportunities for your business. \nKey takeaways: \n\nImportance of understanding your customers’ expectations post COVID-19\nHow to best compete with your customer’s last experience\n\nWho should take this course: \nAll business owners \nCourse delivery: \nRegistration required. Class will be delivered online via Zoom. Class size is limited to 10 participants to allow for more individualized training and questions. A waiting list will be kept and additional classes may be added if there is enough demand. \nAbout the Instructor:\nLRS Consulting\, Inc. provides small businesses across the U.S. with a variety of small business solutions. Throughout her extensive career\, Ms. Sutton-Nutsch has worked with over 2\,000 start-ups and existing small businesses in the U.S. and has received multiple awards from the SBA\, ASBDC\, and KSBDC. \n Register for this course\n\nAbout the Training:\nThe North Central Regional Planning Commission is hosting a series of FREE trainings through June 2022 for residents\, businesses and nonprofits located in the 12-county NCRPC service area including the following North Central Kansas counties: Clay\, Cloud\, Dickinson\, Ellsworth\, Jewell\, Lincoln\, Marshall\, Mitchell\, Ottawa\, Republic\, Saline\, and Washington. Learn more and view the full calendar of available courses.
URL:https://www.ncrpc.org/event/customer-service-the-key-to-surviving-economic-downturns/
LOCATION:Online via Zoom
CATEGORIES:Business and Non-Profit Basics
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