NCK Business Relief Loan Program Helps Business Pivot Operations
When All Smiles Dental Care, LC was forced to close for 6 weeks in Spring 2020 due to COVID-19, Dr. Ashley Swisher had time to focus on a plan to expand lab services for her practice.
Swisher’s downtown Minneapolis, Kansas, practice opened in 2010. Innovation has been a priority from the beginning. Pivoting as a result of the pandemic was no exception. The business added a milling machine this year that allows in-office production of crowns, appliances and models, and dentures. The equipment uses digital imaging for fast and efficient patient treatment.
The practice now enjoys a quicker turnaround of some of its lab work. It can also provide lab services to other practices in the area, providing an additional revenue stream for the business. The expanded new lab is four times the size of the former lab. “We are working toward being able to do all lab services in-house to expedite wait times for customer prostheses,” Dr. Ashley Swisher said.
The new equipment and related expansion of lab services was made possible, in part, through assistance from the NCK Business Relief Loan Program that was funded by the EDA CARES Act RLF 2020. Other sources of funds for this project include investment by the owner and Citizens State Bank & Trust Co of Minneapolis.
The practice has 14 full-time employees. One new position was added as a result of the revolving loan fund project to expand lab services and likely another will be added within the next year.
This article appeared in the November 2021 NCRPC Newsletter.